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Getting Started

5 questions

axessgen is an AI-powered job search automation platform. We scan job boards daily, score every listing against your profile, and email you the best matches once a day. You can approve, reject, save, or research any job - all from your email or dashboard.

After you complete onboarding (a 3-minute profile + CV upload), our AI runs daily scrapes across LinkedIn, Indeed, Glassdoor, and more. It scores each job against your skills, titles, location, and preferences, then sends you a curated email with your top matches. You interact with jobs directly from the email using action buttons, or from your dashboard.

Your first matches typically arrive within 24 hours of completing onboarding. Our scraper runs daily, matching follows shortly after, and your curated email goes out once a day. If you signed up after the daily window, your first email arrives the following day.

Yes. Starter is free forever and includes 1 application package and 1 company research credit on signup. Upgrade to Pro or Ultra anytime for weekly renewing credits. No credit card required.

Go to the onboarding flow (or Settings > Profile) and fill in your current title, skills, location, dream job titles, and work type preference. The more detail you provide, the better your matches will be.

Job Matching

5 questions

Each job is scored 1-10 based on how well it matches your profile. The score combines relevance (how closely the job matches your skills and titles) and likelihood (how likely you are to get an interview based on experience fit). Jobs scoring 8 or higher appear with a green badge.

Jobs appear because our AI matched them to your dream titles, realistic titles, or fallback titles - combined with your location and work type preferences. If you're seeing irrelevant results, update your titles in Settings. Use 'Not Relevant' on jobs to help us learn your preferences.

Our scraper runs daily, pulling fresh listings from multiple platforms. Most jobs in your feed were posted within the past 1-7 days. The 'posted date' on each card shows exactly when the original listing went live.

Yes - go to Settings > Scoring to adjust weighting for skills, experience, location, salary, and work type. You can also update your job titles, deal-breakers, and company size preferences in Settings > Profile.

When you click 'Research' on a job, our AI gathers company culture data, interview patterns, salary benchmarks, and news about that employer. Once ready (30-60 seconds), the job moves to the 'Insights Ready' tab with a full research report.

Plans & Billing

9 questions

Starter (free): up to 3 job matches per email, 1 application package and 1 research credit (lifetime, never renew), unlimited saves. Pro ($9.99/week, billed $39/mo): up to 8 job matches per email, 15 Apply Packs/week, 20 Research Credits/week, reply from inbox, CV tailoring. Ultra ($19.99/week, billed $79/mo): up to 15 job matches per email, 40 Apply Packs/week, unlimited Research Credits, reply from inbox, priority support. Pro and Ultra credits operate on a rolling 7-day window.

Starter gives you one Apply Pack, lifetime. We tailor your CV and cover letter for the role you pick, and the agent writes a brief explaining how you fit. The brief is yours to read and keep. To open and download the CV and cover letter, upgrade to Pro or Ultra anytime - your pack stays saved either way.

When your pack is finished, not when you click. Every pack includes the agent's brief, which is yours to read. Pro and Ultra open the CV and cover letter and add downloads.

Go to Pricing (linked from your dashboard nav or plan badge) and click the plan you want. Checkout is handled securely by Paddle. Your plan activates immediately after payment.

Yes, cancel anytime from Settings > Plan & Billing > Billing tab. You will be offered three options: freeze your plan (no charges, come back later), keep access until your billing period ends, or cancel immediately with a prorated refund. Your data and saved jobs are always kept safe.

Yes. You have two ways to pause: (1) From Settings > Plan & Billing > Account tab, flip the pause toggle to freeze for 1 month. (2) During the cancellation process, you may be offered an extended freeze of up to 3 months. During a freeze, there are no charges, no job deliveries, and all your data and AI progress are retained. Your plan resumes automatically.

When you cancel with an immediate refund, we calculate: (remaining unused days / total days in billing period x monthly price) minus (features used x retail rate per feature). Feature rates are published on our pricing page. If your usage exceeds the remaining value, no refund is issued. After using a plan freeze, refunds are no longer available for that period.

If you are unsatisfied with your first paid subscription, request a refund within 72 hours of your first charge. You will receive a full refund minus the retail value of any features used. If you used 0-1 features, you get a full refund.

Billing is managed by Paddle (or PayPal, depending on your region), which acts as the Merchant of Record. This means the payment processor handles tax collection and compliance globally. Your receipt will show the processor as the biller. For disputes, contact support@axessgen.com.

Email & Notifications

4 questions

You receive 1 email per day when there are new job matches ready for you. If there are no new matches that day, no email is sent. You can adjust your notification frequency in Settings > Notifications.

Yes. Every email has an Unsubscribe link at the bottom. You can also toggle email notifications in Settings > Notifications. Note: turning off emails means you'll need to check your dashboard manually for new matches.

Each job in your email has action buttons: Approve, Reject, Save, and Research. Clicking any button triggers the action immediately - no login required. Results are reflected in your dashboard within seconds.

First, check your spam/promotions folder and whitelist ronofer@axessgen.com. Then verify your notification settings in Settings > Notifications. If the issue persists, email support@axessgen.com with your account email.

Account & Settings

4 questions

Go to Settings > Profile to update your titles, skills, location, work type, salary requirements, and other preferences. Changes take effect from the next daily matching run.

Go to Settings > CV or use the CV section on your dashboard. Upload a PDF or Word document (max 10MB). Our AI parses the CV to strengthen your matching profile. You can upload a new version at any time.

Email support@axessgen.com from your registered email address requesting account deletion. We will delete your account and all associated data within 14 days per our Privacy Policy.

Email changes are not self-serve yet. Contact support@axessgen.com to request an email update. We verify ownership before making the change.

Technical

5 questions

axessgen works best on the latest versions of Chrome, Firefox, Safari, and Edge. We recommend keeping your browser up to date for the best experience.

Not yet - but axessgen is fully mobile-responsive. You can use it on any device through your browser. A dedicated mobile app is on our roadmap.

Your data is stored on Supabase (PostgreSQL) with row-level security enabled. All connections use TLS. We never sell or share your personal data with third parties. See our Privacy Policy for full details.

We currently scrape LinkedIn, Indeed, and Glassdoor, and we're actively adding more platforms. Although axessgen works hard to provide the most relevant results around the clock, platform availability and job coverage vary by location - some services available in certain regions may not be available in others, for reasons beyond our control.

The AI Guide aggregates public data from multiple sources: Reddit threads, Blind (anonymous employee forum), Glassdoor, Indeed, Levels.fyi, Comparably, Medium employee posts, Crunchbase, LinkedIn, company websites, and live web search. The research combines public commentary (what people say) with company metrics (size, funding, location). Note: sources vary per company - sparse public data means a sparser guide. When public information is thin, the Guide says so. See our Privacy Policy and Terms of Service for details on how third-party content is handled.

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